Reduce
Excessive questioning: As we have said from Day One we need to ask questions to get information from the prospect. It is also important to use infrequent questions as a ’following skill’ to prompt the speaker to continue speaking. Questioning can however, be a real roadblock.
i) You can ask too many questions and not keep out of the way of the speaker. (The client might be talking about their needs or how good the product is – let them go.)
ii) You can ask questions and guide the conversation where you want it to go.
iii) You could ask excessive questions to form an opinion from your own point of view, e.g. “Did you go to ABC winery, when you were down south?”. After questions, advice can follow.
